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Lashes are Life VIP Membership

1x full set of hybrid or russian volume lashes , 2x cleaning brushes , 2x foam cleansers, entry into quarterly prize draw AND infills !!

LASHES ARE LIFE V.I.P MEMBERSHIP

TERMS AND CONDITIONS 

Please print a copy for your records.

If you decide not to agree to these terms and conditions, please cancel your payment instruction BEFORE your first payment is taken. 

1. Terms 

1.1 The business is Tc Extensions and Beauty, also referred to in the agreement as “I “ and “we” .

2. If you have purchased membership for yourself, you are referred to in the agreement as “you” or “ the Member “ 

3. If you have purchased membership as a gift for another person, terms relating to membership and services are applicable to such person who is referred to herein as ‘you’ or ‘the Member’. 

2. Membership 

2.1 Membership is not transferable and any entitlement is restricted to  the Member.

2.2 Attempting to book services for someone else under this membership will result in termination of the agreement.

3. General

3.1 This agreement is governed by the laws of England and Wales.

3.2 The term of this membership agreement is 12 months from the date on which it is signed by the Member (subject to the terms of paragraph 6, ‘Cancellation’) .

3.3 If any of the terms of this agreement are invalid or unenforceable for any reason, the remaining terms can still be enforced. 

3.4 We may make reasonable changes to the membership agreement terms and conditions at any time. 

3.5 We will send you email conformation of any such amendment to these terms using the email address we have on file. 

3.6 Membership is only available to clients over the age of 18.  We reserve the right to limit membership to those persons who have been clients of Tc Extensions and Beauty for a minimum of 12 months. 

3.7 We reserve the right to restrict the number of memberships available. 

3.8 Additional treatments requested outside of the membership will be charged at the list price and are not included in this agreement. 

4. Force majeure

4.1 A force majeure event is defined as an event beyond the reasonable control of Tc Extensions and Beauty including but not limited to: industrial disputes, failure of a utility service, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm, or default of suppliers or subcontractors. 

4.2 We shall not be liable to you as a result of any failure to perform our obligations under this agreement as a result of a force majeure event.

5. Direct Debit 

5.1 Payments are due monthly and will be collected by direct debit or recurring card payment on the mensiversary of your signup. You agree to maintain a payment instruction with your bank for the amount due. You agree further not cancel your payment instruction without contacting us first. 

5.2 If your bank fails to make a payment from your account when due I shall contact you to advise you of this and a fee of £25 will be charged for each failed payment. 

5.3 If you cancel your payment instruction without giving notice of cancellation or without setting up a new direct debit instruction, an administration fee of £25 will be charged for each failed payment. 

5.4 If you fail to make an overdue payment within 14 days you agree that: 

A ) the full outstanding amount for your 12 month membership shall be due immediately.; and 

B)  we may recover the full outstanding amount via the direct debit mandate. 

You will under these circumstances have the option to instead  cancel your membership in line with the terms under “ cancellation “ 

5.5 Should  Tc Extensions and Beauty be obliged to pursue legal proceedings against the Member arising from breach of the terms of the membership agreement, including but not limited to failure to pay amount due by date due, the member shall be liable for tracing fees, collection and legal costs involved. 

5.6 We shall be entitled to disclose personal information relating to the Member contained in this agreement  to any agency  appointed by us in order to enable settlement of arrears. 

7 Payments are due regardless of the Member’s usage of the Services. In the event of default, the Member will be denied use of the salon until the outstanding payments and any fees have been settled. 

 

6. Cancellation 

6.1 You can cancel your membership within 14 days of the commencement of the term of the membership. If you have had any treatment however this shall be charged and you must pay the difference. If however you have not had any treatment your first payment will be returned in full. 

6.2 This is not a credit agreement and you may cancel your agreement at any time during the 12 month term provided that you must give 2 weeks minimum notice or pay an additional £25

6.3 You must also pay the difference between your monthly membership payments and the total tariff / list price of services you have received. We will include in the total any appointments you have failed to attend or cancelled with less than 24 hrs notice . If you have had treatments with less value than your monthly payments no refunds will be given . 

6.4 We reserve the right to cancel any membership. If you have not had a treatment during the month a refund of that payment shall be made. No refund shall be made on treatments received. 

7. Automatic renewal 

I shall review all memberships annually and keep you fully informed of any possible changes. Unless you give 2 weeks notice of termination prior to the end of the current membership term, this agreement shall renew automatically.

8. Communication 

8.1 I shall continue to communicate with you via either Facebook, email or text message depending on your preference. 

8.2 You agree to keep me updated with any changes to your personal details including contact information. 

9. Complaints 

You may complain via email to [email protected] You can expect your complaint to be acknowledged within 4 working days of receipt. You should get a response and explanation within 15 working days . 

10.  Services 

10.1 Members  will receive a full consultation including patch test, 2x cleaning brush , 2x cleanser,   during the 12 month membership agreement 1x full set of Hybrid or Russian volume lashes . 

Infills: a maximum of 2 weekly subject to appointment availability . Infills cannot be carried over to following months if not used . 

You can book your appointments up to 12 months in advance 

All members will be entered into a  quarterly  surprise draw . You will be notified via Facebook, text, or email depending on your preference if you win 

You agree that pictures can be taken and used by Tc Extensions and Beauty for marketing purposes on the website and social media platforms .